When organizing your PPC campaign, set goals on every timescale, such as
daily, weekly, monthly, quarterly, and annually. The short-term goals
should be steps involved in achieving the long-term goals. The
short-term goals can then serve as benchmarks for progress toward the
long-term goals. When planning campaign goals, compare similar
timeframes and make sure that none contain an unreasonable number of
goals for that length of time. Also make sure that all of the goals are
in their proper order. Finishing half a task and then waiting for the
results of a task that isn’t scheduled to start for a week is something
of a waste of time.
Make Your Goals Both Challenging and Achievable
There is no point in a goal that is easy to achieve. Your goals should
inspire you and your team to go the extra mile in order to achieve it.
Similarly, a goal that is impossible to achieve prevents all progress. A
good goal is just a step beyond your present grasp. A good goal will
put you and your team a little out of your comfort zone, but not
entirely out of it.
Focus on the Results, not the Tactics
Your goals need to be based on the results that they can achieve for
your company. Making goals that are nothing more than a tactic for
getting results is putting the cart before the horse. In other words,
your goals should read like “Increase sales by 5 percent over the
previous month and decrease costs by 3 percent,” instead of like “Add
another 400 keywords.” Only after you have defined your goals in terms
of the results that you want should you choose tactics to get you there.
Use both baseline goals and stretch goals. Baseline goals focus on the
minimum threshold for success, and stretch goals should set the
standards for success that goes above and beyond the call of duty.
Create Benchmarks by Reviewing Past Performance
The best way to set goals for your PPC is to analyze the performance of
previous campaigns. Conduct a review each month of the month before it,
and set your goals on the basis of continuous monthly improvement.
While setting your campaign’s monthly goals, remember that some produce
better results than others do. Look at the effects that time of day,
date, month, and quarter have on performance. When doing this, avoid
comparing time periods that don’t have a lot to do with each other. You
cannot compare weekdays and weekends, for instance, or first quarter
results to second quarter results. Set your goals to be relevant to the
nature of your performance data. For instance, if November sales are
high each year because of the holidays, then November should not be
compared to October, but to November of the previous year.
Keep a record of special events that skew performance results. For
instance, a special sale that significantly boosted conversion rates for
July, a problem with the manufacturing process that caused a loss of
sales, and a software problem that made your online order forms
inaccessible would all be examples of special events that make figures
for those months atypical. Expecting other months to have similar
figures to months containing such events would be a bad idea.
Keep Track of Your Goals
Write down each of your goals as you create them. Record who is
accountable for each of them. Keep track of benchmarks and progress
toward each goal in the same document.
These goal documents not only help you to remember details and keep
track of who is responsible for what, they also give you a ready way of
seeing the big picture. They should also inspire you and your team to
greater efforts.
Analyze Goal Achievements
Analyzing the goal achievements of previous PPC campaigns is an
important part of setting future goals. Your analysis must go beyond the
level of merely asking whether or not you hit the goal. You must also
figure out why the goal was or was not achieved, and how it could be
done better next time. You must develop a sense of whether the obstacles
can be overcome in the future.
Summary
The precise amount to optimize or expand your PPC marketing campaign
depends on the specifics of your business and industry, as well as a
host of other factors, such as time of year. The only way to establish
realistic goals is by knowing your company and its capacities, and
experience running other PPC campaigns. Learning how to set the best
goals is a matter of trial and error.
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